Shipping policy

Jessicurl Shipping Policy

 

Thank you for choosing Jessicurl for your curly care needs! Please review our shipping policy to understand how we process and deliver your orders.

Order Processing:

  • Jessicurl processes orders every business day, with most orders being shipped the day after they are placed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Carriers:

  • We utilize reliable shipping carriers such as UPS, USPS, and FedEx to ensure the safe and timely delivery of your orders.

Shipping Destinations:

  • Jessicurl ships to all 50 states and territories of the United States. Whether you're in the heart of a bustling city or a remote location, we are committed to reaching you wherever you are.

Excluded Carrier:

  • Please note that we do not use DHL for shipping services.

Shipping Timeframes:

  • Shipping times may vary based on your location and the shipping method selected during checkout. You will receive a tracking number via email once your order has been shipped, allowing you to monitor the delivery progress.

Shipping Costs:

  • Shipping costs are calculated during the checkout process based on the weight of your order, the shipping destination, and the selected shipping method.

Shipping Inquiries:

  • For any questions related to shipping, tracking, or delivery, please contact Jessicurl's Customer Service at customerservice@jessicurl.com. They are equipped to provide you with the most up-to-date information and assist you with any shipping-related inquiries. 

International Shipping:

  • Please check your local regulations for any restrictions and for the cost of duties, fees or taxes. Our warehouse is located in a remote part of the United States and shipping internationally can be costly along with the possible added cost of duties and taxes when your order goes through customs. Use our Store Locator to see if there are Jessicurl retailers near you!
  • If you are located in the UK and would like to lower your shipping cost, you can order from JessicurlUK.com

Order Changes or Cancellations:

  • Once an order is placed, it enters our system for quick processing. Please contact Jessicurl's Customer Service to find out how we can best help.